Frequent Asked Questions
I can change my address?
No. You can't do it!
Why is my balance pending?
If you completed an offer with a reward over 75 satoshi your balance will be outstanding for security reasons. It will remain pending for 60 days and then be released. This is done to avoid damages to our platform.
Why did not my balance go to my wallet?
Your balance is deposited in one of our micropayment processors, and when you reach the minimum payment determined by them, your balance will be directed to your wallet.
If you still have any questions, please send us an email: